Customer Care

Returns

If you are not satisfied with any part, you may return it, unused, within 30 days for an exchange or refund, less shipping. It is recommended that all returns be insured and shipped with a carrier that will allow you to track the package and allow you to make a claim if damaged in return.

Please return item along with a copy of the original invoice to:

Bowtie Classic Parts
Attention : Returns
4650 Lake Industrial Blvd
Tavares, FL, 32778

Returned items should be sent post paid in the original packaging. If returned without original packaging, a restocking fee of 20% may apply. Items returned after 30 days may also have a restocking fee of 20% applied. There will be no returns after 60 days, unless otherwise so specified. Returned items shipped C.O.D. will not be accepted. The following items are not returnable: books, special order items, electrical items, glass, and items damaged during installation. Allow 30 days for the processing of refunds on returned item.


Limited Warranty

All new and reproduction parts have a warranty against defects in workmanship and materials. Garden Classic Parts is not responsible for any loss incurred in the replacement or repair of a defective item.


Privacy Statement

Bowtie Classic Parts protects your personal information within our secure network of computers where a very limited number of people have access. No outside business or organization has access to order and registration information. Garden Classic Parts does not share or sell any customer information. All order and registration information is transmitted using the encrypting software trade-marked by VeriSign.


Terms


Pricing

Bowtie Classic Parts reserves the right to change prices without notice. Availability of all parts listed is also subject to change without notice.

Sales Tax

Bowtie Classic Parts is a Florida-based business and thus charges sales tax on orders sent to addresses within Florida based on the tax laws of Florida.